PRIVACY POLICY

At AVIOX we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, shop online, or interact with us in other ways.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our store, make a purchase, register for an account, sign up for newsletters, or interact with us through other channels. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment details (credit/debit card information).
  • Transaction Information: Products you purchase, date of purchase, shipping information, and billing details.
  • Device and Usage Information: IP address, browser type, operating system, device identifiers, location data, and browsing behavior on our website.
  • Marketing and Communication Preferences: Your communication preferences and any interactions with marketing materials (emails, promotions, etc.).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: To fulfill your orders and manage payments, shipping, and customer service.
  • To Improve Our Services: To enhance your shopping experience, improve our website, and personalize the content we show you.
  • To Communicate With You: To send you updates about your order, promotional offers, newsletters, and other information you may find useful.
  • To Prevent Fraud: To detect and prevent fraudulent transactions or unauthorized activities.
  • To Comply With Legal Requirements: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us with tasks such as processing payments, shipping, email marketing, and hosting services.
  • Legal Compliance: We may share your information if required by law, such as in response to a subpoena, court order, or legal process, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption for financial transactions and securing access to sensitive data.

However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Choices

  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
  • Access, Update, or Delete Your Information: You have the right to access, update, or delete your personal information. You can request this by contacting us at [contact details].
  • Cookies: Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

AVIOX
customersupport@aviox.uk

Note: Ensure that this privacy policy is in line with the specific legal requirements in your jurisdiction (such as GDPR in the European Union, CCPA in California, etc.) and that it accurately reflects how you collect and handle personal data. It's advisable to consult with a legal professional to ensure full compliance.